If you forgot either your user name or password or both you can retrieve a temporary login to your email address.
In order for NOVALacrosse.com help you recover your account you need to know at least the email and/or the user name you used to setup the account. Without one of these we cannot help you online and you will need to contact us for personal help.
If you have one of these items then enter it (them) into the screen and click the Submit Request button. NOVALacrosse.com will then use this information to find your account and set a temporary password. You should receive an email with the temporary password, if you don't then you will need to contact NOVALacrosse.com for help.
The temporary password will be good for 10 minutes. You can then click the log in link, enter your user name and the temporary password and the system will log you in. To change your password you will then click the My Account link and follow instructions there.
If you let the temporary password lapse (waiting more than 10 minutes) you can generate another by following this process again. If by chance you remember your password after submitting your request don't worry, your old password is not affected.